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How to cancel my membership?

How to cancel my membership?

In order to cancel your membership, follow these steps :

  1. Log in to your account
  2. Click on the top-left Oh My French logo
  3. Click on the “DASHBOARD” button
  4. Click on the “SETTINGS” button
  5. Click on the “MEMBERSHIP“tab
  6. Click on the “CANCEL” button and confirm your cancelation

You will receive an email confimation saying that your membership has been successfully canceled. Your access to membership content and functionalities will take an end at the date at which your membership expires.

If you don’t have access to your account and wish us to cancel your membership, send us a message by clicking on the chat icon. We will verify your identity and the ID of the membership you wish to cancel before we take any action on your account.

No refunds on the memberships.

In no case Oh My French will refund memberships. If you made a mistake or forgot to cancel your subscription on time, it will be your entire responsibility and we can not proceed to any action in order to refund you.

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