You wallet history is located on the “SETTINGS” page, under the “WALLET” tab. For you to access it, follow these steps :
In your wallet history, you will see all the payments you’ve done like the purchase of coins and the purchase of services and products on the Oh My French p
In order to stop receiving our newsletter, you have two options. The first option is by accessing the settings in your account :
Or, you can unsubscribe by clicking directly on the “UNSUBSCRIBE” link present in t
If you have access to your account and want to change your password, please follow these steps :
If you don’t have access to your account and wish to retrieve your password via email, follow these steps :
You can change your first name, last name, birthdate, email, Skype, address and phone number. To modify your personal information, follow these steps :
If you’d like to change your profile picture, follow these steps :
If you wish, you can add or change your profile photo through the left menu. To do this, follow these steps:
Please make sure your photo complies with our Terms of Service to prevent it from being deleted or banned from the Oh
In case your coins weren’t correctly credited to your account, follow these steps :
After that, we will be able to take the necessary steps to resolve the issue.
If you bought coins but diamonds weren’t credited on your account, follow these steps :
Coins are unique to the Oh My French platform. They are used to pay for products and services that the Oh My French platform offers with the exception of memberships. They are stored in your account for an indefinite period of time and you can use them for buying products or booking services like lessons, classes, translation services and more.
You can buy coins by accessing the “COINS” page like so :
You can obtain diamonds by buying coins, services and products and, more generally, by staying active on the site. They define your overall level and help users understand the level of experience you have on the Oh My French platform. Providers obtain diamonds by providing lessons, classes, translation services and more generally by spending time working on the Oh My French platform.
To find out how many di
Your level is directly related to the amount of diamonds you have on your account. The more diamonds you have, the higher the level will be. You can obtain diamonds by buying coins, services and products and, more generally, by staying active on the site.
You can see your overall level on your “DASHBOARD” page after logging in. Take a look at the number shown on the right side of the page, where the word